If a member of the public (i.e., consumer, patient, employer, colleague) believes that an AT has violated the BOC Standards of Professional Practice
, he/she can file a complaint. Fortunately, the BOC receives very few complaints against BOC Certified ATs. When a complaint is filed, the BOC complies with the Professional Practice and Discipline Guidelines and Procedures
Person Filing Complaint
Although anonymous complaints may be submitted, such complaints often are difficult, if not impossible, to investigate. Unless the allegations contained in an anonymous complaint can be independently verified by the BOC, anonymous complaints will not lead to a formal investigation, but will be kept on file.